At Berkheimer, we constantly strive to provide the best service to solve the needs of our customers.
“Thank you for your quick, prompt courteous service!!!! Amazing! I thought it was going to be a long drawn out process. Thank you so much. I feel like you went above and beyond.”
John, Northampton County
“I just spoke to a wonderful rep. I explained my hardship I am going through, she treated me with patience, kindness and she was so reassuring, it really touched me. She was such an angel, I have the utmost respect and give her the highest rating, you find this kindness much anymore. Her name says it all, she was amazing. I can’t praise her enough, she was my hero. I’m falling apart and she was a little glue to help put me back together, such kindness thank you. “
Christina, Lehigh County
“I just spoke to your representative about BPT and she was such a pleasure. She was so kind and explained the whole process to me, thank you for taking the time to help me understand.”
Vicki, Montgomery County
“I have been dealing with Berkheimer for many years. You have always been polite and easy to deal with. I appreciate that you are always accurate and respond quickly. Your job is probably not always easy, but you do it well.”
Philip, Montgomery County
“I was not understanding why I got this letter about taxes. She was so helpful, kind, and compassionate. When calling customer service, it is very difficult to find people like her on the other end. I really appreciated her more than I can say for explaining to me so kindly. Please keep her this type of customer service is hard to find.”
Sheila, Lawrence County
“Your rep was the most helpful and pleasant person that I have ever dealt with. They fixed my problem with zero issues.“
Faith, Northampton County
“Your rep was fantastic. She answered all my questions so that I could understand them. I was very pleased with our conversation, thank you very much!”
Lisa, Bradford County
“I can’t say enough positive things about her, speaking with your representative was the best experience. She was fantastic, resolved all my issues, excellent job by her. Thank you for having her.”
Ray, Allegheny County
“Your representative was wonderful, professional and great customer service. She really made my call a great experience. Outstanding job, so glad I got to talk to her.”
Tiffany, Beaver County
“Thank you for having hired a person who is so efficient, patient and professional. He listened to me and was so knowledgeable and patient when explaining taxes to me. I am extremely grateful for his assistance.”
Liz, Beaver County
“I had a few questions about taxes and complicated forms. This is the first time doing taxes on my own and I wanted to let you know that your representative did an amazing job and answered all my questions and was very thorough. My service was phenomenal!”
