What people are saying about Berkheimer.
At Berkheimer, we constantly strive to provide the best service to solve the needs of individuals and our customers. If you have feedback based on your experience with our staff, please send us a testimonial.
I wanted to write to let you know of the exemplary help your EIT Department-Team Coordinator Laurie gave to me in the past couple weeks. I am so grateful to Laurie for her expertise, patience and perseverance in helping me resolve my problems. She undoubtedly cares about her customers, and in doing a great job, and I want to let you know how impressed I am. Thanks again to LaurieBarbara M.
To Cindy S.: Thank you very much for your time and patience this morning. Our company deals with Local Taxing Authorities throughout many of the United States for our clients. You were by far, one of the best support representatives I have dealt with in a long time.Lynn S. (Reading)
I enjoy coming in each year to file my final return. I am always greeted with a smile and Cindy is so helpful. The customer care department is always so pleasant and friendly to work with when I call in.Kathy T. (Hamilton Township)
Every time I call Berkheimer I receive excellent service. I talked to Dionne today and she was wonderful. She was very patient and took the time to walk me step by step through our local return.Regina R.
I am very thankful to have talked to Daniele. She was extremely helpful and took care of my account and promptly called me back.Juliette S. (Richland Township)
Denise did a great job. She was very patient, took the time to answer my questions and instruct me how to correct past filing errors.Peter F.
I called in and spoke to Liz and received excellent customer serviceFrank G. (Aspinwall Boro)
Leysan was very patient and took time to answer my questions and instruct me how to file my past filing errors.Tracey G.
I wanted to share my experience which I had today with Danielle from the Bangor office. I was so confused with my current local tax situation; Danielle was very informative and assisted me with my past and present tax questions. Danielle was very clear and concise and gave me wonderful feedback and suggestions. I commend Danielle and wanted to share my experience and inform Berkheimer they have a stellar employee.Maryellen R. (Norristown, PA)
Nicole was very helpful on the phone and I appreciate the time she took to help me.Les (Wilkinsburg)
Kim really helped me get my taxes straightened out, she is an ace employee who took the time to explain everything.Betty G.
Nicole was very helpful, knowledgeable, and friendly in helping to resolve my account.Mary K. (Pottstown)
My problem was resolved by Denise. I’m very impressed with her speedy and effective response. Thank you for your attention to this matter.Jane M. (West Grove)
Venessa and Lorrell were very helpful when I called. Thank youAnna (Glenolden)
Venessa was extremely helpful and thorough in her explanation of this billRichard K. (Whitehall)
Doris went out of her way to explain the local services tax completely and was extremely helpful. It is nice to know there are customer care representatives out there who still take pride in their work and deliver excellence!Bonnie S. (Quakertown)
Liz did an excellent job of explaining to me the process regarding local taxes and the importance of filing local taxes.Milt A. (Coatesville)
Kim was amazingly helpful and did a phenomenal job!Carmine (Frackville Boro)
Ashley’s customer service skills were “top-notch.” I appreciated the prompt attention, and the great customer service I received.Tracey C. (Derry Township)
I want to give special thanks to Denise. She was very helpful and showed both courtesy & respect to me during my call.Ernest H. (Minersville)
Thank you John for your knowledge and helpfulness rectifying my Grandson’s account.Sue S. (Castle Shannon Boro)
I talked to Wendy who was very patient and kind. I had many years of forms, payments, and returns to go over and I truly appreciated Wendy’s simple explanations and patience.Sharon O. (Solebury Township)
I called and spoke to John and Venessa. They were both incredibly helpful, fielded my questions with ease, and did not make me feel inept in the process.David R. (Uwchlan Township)
When I called, Beth was very helpful and kind. Her work performance was outstanding and professional.Jennifer S. (West Norriton Township)
I was never so happy paying my taxes as I was today because Jean and Krista at the Wilkes Barre office were so pleasant.Michael B. (Wilkes Barre)
Beth was wonderful! She really went the extra mile to help me today!Brian D. (Frackville)
Thank you for the courteous and professional way you handled my call.Gary R.
Cindy was very professional and nice. Thanks for all your help.James M. (Holland)
Doris was very patient, kind, and knowledgeable. She was fantastic and very, very good in her customer service skills. She took the time to explain everything and now I understand the local tax. ThanksGladys A. (Neshannock Township)
Kristen was very patient and understanding and nice to deal with.Jeff N. (Cranberry Township)